Privacy Policy
1. Introduction
Brugen Pharmaceuticals Pvt. Ltd. (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit cramfit.in or make a purchase from us.
By using this Website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
A. Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely via third-party gateways)
B. Order Information
- Products purchased
- Transaction details
- Order history
C. Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order updates
- Respond to customer support queries
- Improve our Website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
We do not sell your personal data to third parties.
4. Payment Information
Payments are processed through authorized third-party payment gateways.
We do not store full credit/debit card details on our servers.
Payment data is handled securely in accordance with applicable payment security standards.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve user experience
- Analyze Website traffic
- Remember user preferences
- Enable secure checkout
You may disable cookies through your browser settings, though some features of the Website may not function properly.
6. Data Sharing
We may share your information with:
- Logistics partners for order delivery
- Payment gateway providers
- IT and hosting service providers
- Government authorities when legally required
All third-party service providers are obligated to protect your information.
7. Data Retention
We retain personal information only as long as necessary for:
- Order fulfillment
- Legal compliance
- Business record-keeping
- Resolving disputes
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no system is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
9. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of data, subject to legal obligations
To exercise these rights, contact us at info.cramfit@gmail.com.
10. Third-Party Links
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such external sites.
11. Children’s Privacy
This Website is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.
13. Contact Information
Brugen Pharmaceuticals Pvt. Ltd.
Registered Office:
Gulmohar Residency, H.No. C/4,
South Civil Lines,
Jabalpur, Madhya Pradesh – 482001
Email: info.cramfit@gmail.com
Customer Support: +91 7897902543