1. Pricing Information

All prices displayed on cramfit.in are in Indian Rupees (INR).

Prices may be:

• Inclusive of applicable taxes (as mentioned)
• Clearly specified at checkout

The final payable amount, including taxes and shipping charges (if applicable), will be displayed before payment confirmation.

2. Price Changes

Brugen Pharmaceuticals Pvt. Ltd. reserves the right to:

• Modify product prices at any time without prior notice
• Correct pricing errors arising due to technical or human error
• Update promotional pricing or discounts

Any pricing error identified after an order is placed may result in cancellation of the order with a full refund.

3. Discounts & Promotions

From time to time, we may offer:

• Limited-time discounts
• Promotional offers
• Bundle pricing
• Coupon codes

Such offers:

• Are valid only for the specified duration
• Cannot be combined unless explicitly stated
• May be withdrawn without prior notice

Misuse of promotional codes may result in order cancellation.

4. Payment Methods

We accept secure online payments through authorized third-party payment gateways.

Accepted payment methods may include:

• Credit Cards
• Debit Cards
• UPI
• Net Banking
• Wallets (if supported by gateway)
• Cash on Delivery (if available)

Available options will be displayed at checkout.

5. Payment Security

All transactions are processed through secure and encrypted payment gateways.

We do not store complete debit/credit card information on our servers.

Customers are advised to ensure secure internet connections while making payments.

6. Failed or Declined Transactions

If a transaction fails:

• Please verify payment details and retry
• If the amount is debited but order is not confirmed, it may be automatically reversed by your bank

If the amount is not reversed within a reasonable timeframe, please contact us with transaction details.

We are not responsible for delays caused by banks or payment service providers.

7. Taxes

Applicable taxes are charged as per prevailing Indian tax laws.

Tax invoices will be issued as required under law.

8. Billing Information

Customers must provide accurate billing information.

We reserve the right to cancel orders if:

• Incorrect billing details are provided
• Suspicious payment activity is detected

9. Fraud Prevention

We reserve the right to:

• Refuse or cancel orders suspected of fraud
• Verify transactions before dispatch
• Limit quantities for bulk or suspicious purchases

10. Refund of Payments

Refunds, if applicable, will be processed to the original payment method in accordance with our Return & Refund Policy and Cancellation Policy.

Refund timelines may vary depending on the bank or payment provider.